X360 Update
Written by Alex (nedge2k)   
Thursday, 05 July 2007 22:22

Well, it's now been a month since I sent my Xbox away. Is it back yet? Is it hell! Why? Well, from my stumbling's round t'internet, this is my theory: I sent it to the on June 5th (not the 2nd as previously thought), they received it the next day BUT due to the fact they are receiving between 1500 and 2500 consoles per day (that's 3 DHL/UPS lorries!) at the Havant repair centre (that's in Portsmouth btw) alone, my console got stuck in limbo...along with countless others. So, why do they say they received it on June 16th? Sometime between the 6th and the 16th, my 360 went on a little holiday...to Prague! Why has it gone to Prague? Well, not entirely sure. It's either a) to clear the backlog at Havant or b)because they are moving the repair centre to Prague or c) both. Personally I'm thinking 'c' due to the fact that MS are proving to be a bunch of fuckwits and seem to be following other fuckwit-esque companies by doing things on the cheap, moving abroad and exploiting the natives.

...but what about the guy who was supposed to be helping me I hear you ask? Yes, what about him indeed. He palmed me off on some X360 stuttering support muppet who basically told me to stick my thumb up my arse and wait and now won't return any of my calls. Infact, as soon as I mention "Xbox" to any of his colleagues, their tone dramatically changes and I get the "let me just take your details and I'll get him to call you back". Like fuck will they! Grrr! So, thanks for that Richard King of Microsoft UK (08700 844 558). Thanks muchly :roll:

FFS, I just want my Xbox back!