Today I thought I'd give making the roast a miss and instead go to the local carvery, a Toby Carvery. Our experience at the Leicester outlet compelled me to send them a little note via their feedback system:
Where to begin.
As we arrived, we saw an unlit sign proudly displaying a single course carvery for £5.25. Good price, we thought. It wasn't, however until after the meal that we're told it was actually £8 which was apparently clearly visible on the sign outside. It was not clearly visible.
We wouldn't have minded if the food had been in the slightest bit edible but it was about as difficult to swallow as the price it was being charged at.
After we had waited ten minutes for a table, we then had to wait a further 20 minutes queuing for the food. Again, not something we would have normally minded; it was quite busy after all which seemed to bode well for the establishment. When we finally got to select our food, the majority of it looked rather tasty. However, it was immediately apparent that the stuffing balls were overcooked. Anyway, we selected our food and sat down to eat. The majority of the food was undercooked. The potatoes were burned on the outside and hard to the point of being raw in the middle. The carrots were hard, the cauliflower was hard, the Yorkshire puddings were like rubber and the meat was tough and chewy. In fact, the only elements of the meal I did enjoy were the gravy and the horseradish sauce which, as my other half pointed out, is rather difficult to get wrong.
Having been regulars at the Toby Carvery in Swansea, we were incredibly disappointed at the quality of the food at the Leicester outlet. I barely managed to eat half of it before indigestion kicked in, at which point I pushed the plate to one side and waited for my other half to suffer the same fate.
We would both like our money back (£16) as we both agreed it was quite literally the worst meal we'd ever had the misfortune to sample. Said money should be in the form of a cheque and under no circumstances in the form of vouchers or a credit note as we have absolutely no plans to return to the establishment.
Yeah, it's only £16 quid but I'm going on principle here. Seriously, the food was shockingly poor and that's something you wouldn't normally say about a Toby Carvery. It's akin to false advertising!